Frequently Asked Questions Everything you need to know about how ChosePayments works, what our recommendations are based on, and how we help merchants find the right payment provider.
How does the matching process work? Is ChosePayments free to use? How does ChosePayments make money? Why do payment accounts get frozen? What is a rolling reserve and why has my provider imposed one? Why was my payment provider application rejected? What are chargebacks and how do they affect my account? What should I do if my funds are being held? How long does the assessment take? What happens after I complete the assessment? Do I need to share financial documents or sensitive information? Still have questions?
Get in touch